SHIPPING + DELIVERY

PRINTS

 

Prints are ordered from our Printer on demand, as such, please allow up to seven (7) days lead time for printing before the shipping of your order. 
All prints are carefully packaged in a protective sleeve with sturdy backing within a rigid mailer which kindly advises postal workers DO NOT BEND.  

The shipping cost allocation for prints does not include tracking, it is for standard domestic + international airmail only.

SCULPTURE

If purchasing a sculpture from the store, all orders will be carefully hand packed and shipped within 2 business days** from Southern Tasmania using Australia Post. Commission clients can expect the same turn around from the time their final balance has cleared. You will be emailed a shipping confirmation and tracking number to be provided thereafter.

DELIVERY TIMES

For Australian customers:

- Standard delivery times are between 5 - 10 business days

For International customers:

- Depending on your location, it is typical to expect delivery between 10 - 21 days from the date of purchase.

- Duty and tax thresholds vary from country to country; any additional import taxes and charges are the responsibility of the customer. If you are unsure, please check with your local customs department in advance for details on how these charges are assessed and may be applied to your delivery. Packages that are refused, returned, unclaimed, or rejected due to unpaid customs fees, or an incorrect address supplied at the time of purchase will incur an additional shipping fee should you wish for them to be re-shipped at a later date.

Please note, every effort is taken to ensure your purchase is well protected in transit and clearly marked as a fragile item. We cannot be held responsible for thieving neighbours, heavy handed customs officers or postal workers who choose to leave parcels in the rain, use them as footballs or may otherwise waylay their delivery. Should an issue arise with your delivery, please get in touch as early as possible via mahlimae@hotmail.com and we will do our best to assist.

** excluding public holidays

© 2019 mahlimae. All rights reserved.